Misc. topics

If you notice that you are no longer receiving emails from us, a solution that often works is whitelisting our carehome.co.uk email address. Emails can often be wrongly blocked by IT Systems or Mail Servers, as they believe the emails are spam and...

You access your control panel via the same login link used by all carehome.co.uk customers.  Navigate to the top right of the screen and click login and use your carehome.co.uk credentials. Enter the email your account is linked to...

Why appear higher in search results? There are many beneficial reasons to appear higher in our search results.  The main reason to appear higher is the higher chance of attracting a care seekers attention as they are searching for a care home...

Every care home that is registered with CQC features on our website.  Even if you are not a client of ours, your care home may well be available on our site and care seekers may try to contact you through our website or leave a review.  Y...

This article is written for Control Panel users on a Basic or Enhanced Service.  Premium and Platinum Service users have more options when it comes to contact from care seekers such as call channelling.   Once you have access to your Con...

Once you have registered with carehome.co.uk and created your credentials, you can create log in details. These details will then be linked by a member of the TG team so that you can access your carehome.co.uk dashboard. This is where you can look...

Your carehome.co.uk profile is not just a listing – it is your chance to attract care seekers, tell them what your home can offer and motivate them to want to know more. When searching for care homes, your profile is the first thing that care seek...