Misc. topics

If you notice that you are no longer receiving emails from us, a solution that often works is whitelisting our carehome.co.uk email address. Emails can often be wrongly blocked by IT Systems or Mail Servers, as they believe the emails are spam an...

You access your control panel via the same login link used by all carehome.co.uk customers.  Navigate to the top right of the screen and click login and use your carehome.co.uk credentials. Enter the email your account is linked to ...

Every care home that is registered with CQC features on our website.  Even if you are not a client of ours, your care home may well be available on our site and care seekers may try to contact you through our website or leave a review.  You can ta...

This article is written for Control Panel users on a Basic or Enhanced Service.  Premium and Platinum Service users have more options when it comes to contact from care seekers such as call channelling.   Once you have access to your Control Pane...

Once you have registered with carehome.co.uk and created your credentials, you can create log in details. These details will then be linked by a member of the TG team so that you can access your carehome.co.uk dashboard. This is where you can loo...

Your carehome.co.uk profile is not just a listing – it is your chance to attract care seekers, tell them what your home can offer and motivate them to want to know more. When searching for care homes, your profile is the first thing that care see...

What is the Care Helpline? We have recently been trialling a brand new telephone helpline for care seekers as an alternative way to search carehome.co.uk. Those looking for a care home can call a Freephone telephone number and talk to someone per...