Profile Guidance

Using the Funding & Fees Overview Page The Funding & Fees Overview page is designed to allow Care Home Groups efficiently manage the funding and fee data displayed on their carehome.co .uk profiles. What is it for? It is a single page that amalg...

How we define Dementia Care Types and Why Background We understand that defining stages of dementia is complicated. There are many reasons for this, for example:         Symptoms of dementia vary wildly from person to person.     ...

Why should you care about reviews?  Why should you be adding quality photos to your profile?  What is the point of adding Team Member profiles?  When looking at the top performers on carehome.co.uk the answer to all those questions is because ...

What is the Ranking Report?  The Ranking Report is a data set showing how highly your Setting (Profile) ranks in relation to competitors on carehome.co.uk’s search result pages. It also shows the average rank of all Settings across the site. ...

To update the contact information, number of beds, Registered-Categories, Facilities, Description, Jobs Profile Page Description and other details of your Profile, click on Profile  in menu on the left-hand side of your screen. Select Profile D...

What does adding a logo to my profile look like? If you choose to add a logo to your care home profile or to your groups profile, we'll include it at the top of your profile page near your review score Why add a logo? Adding a logo has many ...

To add a new care home, add another care home, attach or remove a care home from your account, navigate to your Control Panel, click the Profile tab in the menu, and then Profile Details to manage your records.  Adding a care home/setting...

This section explains what a 360 Virtual Tour is and how to add, edit or remove the feature from a profile. What is a 360 Virtual Tour? A 360 Virtual Tour lets potential customers walk through your setting virtually, allowing you to showcase t...

What is a PhotoStory? A PhotoStory is available on our Platinum service.  It allows you to overlay quotes from your best reviews over the first 3 photos on your profile.  The quotes appear one after the other for around 3 seconds.  When a care se...

Bed vacancy information tells potential customers how many beds are available in your care home. This feature is available if you have a paid services with carehome.co.uk. You can add this information to your profile and update it when beds are fi...

Adding bed vacancy information to your profile can generate enquiries from potential new residents and their families. If you would like to add vacancies to your profile, follow these simple steps. To access bed vacancy updates Access the Contr...

Adding a PDF brochure to your profile Once you have created a PDF version of your brochure , it's time to add it to your profile.  Please be aware that this feature is available on paid subscriptions only.  How to upload a PDF from your comp...

There are a few easy ways to turn your brochure file into a PDF. Once you have completed the steps of one of the methods below, you will have two formats of your file, the original and a PDF version. You cannot edit a PDF, so if you make changes t...

During the COVID-19 pandemic, the CQC has not been conducting its routine, on-site inspections. Instead, the CQC has develop an emergency support framework (ESF) to ensure people’s safety. You can add your setting’s CQC ESF summary to its carehom...

Publishing upcoming events, news and press releases on your carehome.co.uk homepage allows residents’ families and friends to keep up to date with what’s going on at your care home. It also shows potential clients what activities are available in ...

Your care home's fees on carehome.co.uk overview Your care home fees are some of the most important data-points to enter on your carehome.co.uk profile.  In a recent survey, fee information was the most important piece of missing data our care se...

Keeping your profile up-to-date with news from your care home or upcoming events is a great way to involve friends and families of current residents, potential residents and the local community in what’s going on in your care home. Once you have ...

When you opt for our Enhanced, Premium or Platinum service you now have the option to link your website from your carehome.co.uk profile page.  Where many care seekers will enquiry directly through carehome.co.uk, many others will want to view you...

To add, remove or update service details to your Profile,  such as whether your setting provides residential or nursing care, palliative care and dementia care services, click on the Profile tab in the menu in your Control Panel. Select Pro...

A complete profile allows you to make the best of your carehome.co.uk profile and show care seekers what your home has to offer. Different subscriptions have different features, this example is for care homes which have an Enhanced, Premium or Plat...

Use the Website Tracking field in your Control Panel to add campaign parameters to your website link.  When this is set up correctly, you will be able to see the traffic that carehome.co.uk is sending to your website in your analytics tool such as G...