---
title: "How to log into your carehome.co.uk Portal"
slug: "how-to-log-into-your-carehomecouk-portal"
updated: 2026-07-24T18:14:15Z
published: 2026-07-24T18:14:15Z
canonical: "support.carehome.co.uk/how-to-log-into-your-carehomecouk-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.carehome.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# How to log into your carehome.co.uk Portal

You access your Portal via the same login link used by all [](//carehome.co)[carehome.co.uk](http://www.carehome.co.uk) customers. Navigate to the top right of the screen and click login and use your [](//carehome.co)[carehome.co.uk](http://www.carehome.co.uk) credentials.

![](https://cdn.document360.io/2500aecc-383f-4082-bc84-b3f52303e506/Images/Documentation/Login(1).png)

Enter the email and password your account is linked to

![](https://cdn.document360.io/2500aecc-383f-4082-bc84-b3f52303e506/Images/Documentation/Login%202.png)

If you have a linked account, you will be shown a screen that asks you which account you would like to manage. Click the relevant square to be taken to your Portal dashboard.

![](https://cdn.document360.io/2500aecc-383f-4082-bc84-b3f52303e506/Images/Documentation/Manage%20Profiles(1)(1).png)

## How do I reset my password?

If you can't remember or have lost your password, there is an option to start the password recovery process from the log in page.

![](https://cdn.document360.io/2500aecc-383f-4082-bc84-b3f52303e506/Images/Documentation/Reset%20PSW(2).png)

## How do I link my email to a care home profile?

If you are a Care Home owner, director, manager or person responsible for the Care Home profile on carehome.co.uk, and you wish to access the Care Home Portal please do either of the following:

**a)** If your Care Home is a member of a Group, please contact the Group HQ as they will be able to link your User Account to the relevant Portal.

**b)** Please call our Customer Services Team on 01488 684321 (Mon-Fri 9am-5pm) and request your User Account be linked to the relevant Portal.