---
title: "Enquiry Categories"
slug: "enquiry-categories"
updated: 2026-10-21T12:28:24Z
published: 2026-10-21T12:28:24Z
canonical: "support.carehome.co.uk/enquiry-categories"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.carehome.co.uk/llms.txt
> Use this file to discover all available pages before exploring further.

# Enquiry Categories

List the enquiry categories, with the IDs you can use to filter the Enquiry API.

> [!NOTE]
> **Who can use it:** Enhanced and Platinum subscribers.

## List enquiry categories

```
GET /index.cfm/enquiry/category
```

Base URL `https://api.carehome.co.uk`. Authentication, errors and support are covered in the [Enquiry API overview](https://support.carehome.co.uk/docs/enquiry-api-overview).

The list is the same for every API key. Use the IDs in the `categoryId` parameter of [Enquiry Data](https://support.carehome.co.uk/docs/enquiry-data); each enquiry's `category ` object uses the same IDs and names.

### Query parameters

| Parameter | Type | Required | Description |
| --- | --- | --- | --- |
| `api_key` | string | Yes | Your API key. |

### Example request

```
curl "https://api.carehome.co.uk/index.cfm/enquiry/category?api_key=YOUR_API_KEY"
```

### Example response

`200 OK`, `Content-Type: application/json`.

```
{
  "data": [
    { "id": 1, "name ": "General Enquiry", "name": "General Enquiry" },
    { "id": 2, "name ": "Brochure Request", "name": "Brochure Request" },
    { "id": 4, "name ": "Care Enquiry", "name": "Care Enquiry" },
    { "id": 5, "name ": "Job Enquiry", "name": "Job Enquiry" },
    { "id": 20, "name ": "Onsite Tour/Consultation Request", "name": "Onsite Tour/Consultation Request" },
    { "id": 21, "name ": "Remote Tour/Consultation Request", "name": "Remote Tour/Consultation Request" },
    { "id": 62, "name ": "Care Enquiry via Phone", "name": "Care Enquiry via Phone" },
    { "id": 63, "name ": "Care Enquiry via Care Help Team", "name": "Care Enquiry via Care Help Team" }
  ],
  "error": []
}
```

### Category object

| Field | Type | Description |
| --- | --- | --- |
| `id` | integer | Category ID. |
| `name ` | string | The same as `name`, under a key with a trailing space (`"name "`). Kept for existing integrations; use `name` in new ones. |
| `name` | string | Category name. |

### Categories

| ID | Name | What it is |
| --- | --- | --- |
| 1 | General Enquiry | A general message sent to your setting. |
| 2 | Brochure Request | A request for your brochure. |
| 4 | Care Enquiry | An enquiry about care for someone. |
| 5 | Job Enquiry | An enquiry about working at your setting. |
| 20 | Onsite Tour/Consultation Request | A request to visit your setting. |
| 21 | Remote Tour/Consultation Request | A request for a remote (video) tour. |
| 62 | Care Enquiry via Phone | A care enquiry made by phone call to your setting. |
| 63 | Care Enquiry via Care Help Team | A care enquiry passed to your setting by our Care Help team. |