Am I eligible to leave a review?

We want residents and their family and friends to have their say on care home providers; however to make sure our reviews are fair and balanced, reviews are not accepted from:

• Members of the care provider’s staff and/or ex-members of staff (includes staff working within the wider organisation)
• Anyone with a professional connection to the care provider being reviewed (e.g. entertainer/hairdresser/doctor/nurse/therapist etc.)
• Ad-hoc visitors (e.g. attending a garden fete, Mayor, MP)
• Potential residents and their family/friends
• Students/Work Experience